Technician Training in Albuquerque, NM

This week, members of our Oklahoma City, Tulsa, and El Paso Technical Services teams traveled to Albuquerque, New Mexico, for specialized equipment training. During the training, they gained hands-on experience in preparing, operating, and servicing coffee machines, enhancing their technical knowledge and skills.

This investment in training strengthens our team's ability to provide exceptional service and support to our customers. It was also a great opportunity for our technicians to collaborate, learn from one another, and continue growing as a team. 

Congratulations to our Technical Services team! Your hard work, commitment to learning, and dedication to excellence help Imperial continue delivering world-class customer service. Keep up the great work!

El Paso Imperial Employee of the Month - June 2026

El Paso Imperial Employee of the Month - June 2026

Charles Ramos 

Charles Ramos has demonstrated exceptional professionalism as a route driver for Imperial. He has consistently maintained excelled product rotation standards in his markets, no stale products or rotation issues have been identified. 

Mr. Ramos has done an outstanding job keeping his accounts clean and well-maintained. We have not received any customer complaints regarding out of stock items or other service-related concerns in his accounts. 

In addition to his operational excellence, Mr. Ramos has been a model representative in his relationships with his clients. Time and time again, he has shown that he is more concerned with providing exceptional service than the amount of time of takes to deliver it. This commitment to service played an instrumental role in one of our largest clients deciding to return to us as their vending provider. 

Charles' dedication, consistency, and commitment to providing the best possible customer experience truly set him apart from his peers; he embodies what we mean by World Class Service. 

Congratulations, Charles!.

July Anniversaries!

	Location	Years!
DOUGLAS, JASON M	Tulsa	22
FRANCO, DWAYNE	Springdale	22
DAVIS, DOUGLAS	Oklahoma City	19
WRIGHT, KAREN L	Fort Smith	14
EAST, ERIC E	Fort Smith	14
AVERY, FRED	Harrison	13
BATTERTON, TERRY N	Mountain Home	13
DIXON, CASSIDY A	Mountain Home	13
POYNTER, JAMES R	Harrison	13
ROSE, MICHAEL	Mountain Home	13
SANDERS, DARRELL	Mountain Home	13
WOOD, CHAD	Mountain Home	13
WILDCAT JR, ANTHONY	Muskogee	12
RHEA, BRIAN T	Muskogee	12
BATTERTON, TANNER	Mountain Home	10
HIGH, ZETH A	Russellville	9
TREJO, GRACIE	Tulsa	7
JAMISON, BRANDI S	Tulsa	7
GOMEZ, SANDRA	Tulsa	7
GALLEGOS, BRENDA F	Tulsa	6
ALVARADO, ELIA	Tulsa	5
GARCIA, REYNA	Tulsa	5
ORTIZ MELCHOR, YESSICA	Tulsa	5
HEWETT, BENJAMIN D	Tulsa	5
SANCHEZ, YULIANA	Tulsa	4
NOVELLA, NANCY R	Tulsa	4
NARVAEZ, YUBIRYS J	Tulsa	4
MALDONADO, SILVIA	Tulsa	3
WOOLISON, KAYDEN T	Davenport	3
PEACOCK, COREY W	Oklahoma City	3
YOUNG, RYAN A	Russellville	3
BELL, ALEX	Rogersville  (Spgfld AREA)	3
MANCILLA BAUGHMAN, DAVID	John Zink Cafe	2
WESSLING, ANTHONY A	Springdale	2
MCGRANE, JOSEPH D	Stillwater	2
GEORGE, KENNY	Oklahoma City	2
LOYA, RAUL	Tulsa	2
MILLER, ZACHERY N	Tulsa	2
COILLOT, MATHEW L	Joplin	2
SHAW, JASON J	Oklahoma City	2
BROOKENS, RICKIRA	Davenport	2
SMITH, MALIK D	Tulsa	2
POLO, FREDDY A	Tulsa	2
GIJON, JULIO C	Amarillo	2
KURFURST, WILLIAM W	Springdale	1
MARTINEZ, LIONEL	Tulsa	1
RAMIREZ, MARCO-ANTONIO	Tulsa	1
GINZL, CAMERON J	Oklahoma City	1
THOMPSON, RYAN H	Tulsa	1
GREEN, CHAD A	Davenport	1
ROGERS, ASHLEY R	Tulsa	1
HUNT, ADONIS J	Oklahoma City	1
SILVA, SLADE R	Oklahoma City	1
SWEATT, TYLER M	Davenport	1

 

GREAT TEAMWORK!

 

We had a last-minute schedule change for a very large delivery for the Copeland BBQ tomorrow and an emergency machine move in Lebanon. We are down a few techs with a full calendar. Both are on Dirk Sr's route. I asked if he could take the product to Copeland and move the machines at Lebanon schools. No hesitation, Dirk said yes. One thing about Dirk is that he is always willing to help! 

                                                                            Courtney Davy, Retail Operations - Rogersville

Tinker AFB Recognizing Tami!

 

Congrats Tami, on this wonderful acheivment! You are a true testament of World Class Service! 

Recognition from Tinker Air Force Base to Tami for an outstanding job. May 2026 COO Operation Call out.

 

OKC 5 Star Rating!

 

Thank you Aujenay for all your hard work that does not go unnoticed! Check out this 5 star review! 

"Aujenay gives amazing service to the MWC Mathis Outlet. She's very friendly and helpful with any of our needs and concerns! We appreciate the service she provides!
-Thank you and much appreciation from a happy customer!"

Tinker Shout Out - OKC!

 

OKC Quarterly Performance Excellence Award Winner: Randy Jones 💥

 

Congrats to you Randy! 

It's All in the Family!

In honor of Father's Day, we are highlighting our fathers and sons that work here in Rogersville. We think it really speaks to the community we've built when family wants to come work with us!

The Dunfields

Bill - Vending Tech, Jaden - Market Tech

The Herringtons

Chandler and Tres - Route Drivers

The Wooldridges

Dirk Jr - Route Driver Trainer

Dirk Sr - Route Manager

Good Luck, Keenan!

Rogersville merchandiser, Keenan, and his family are moving back to Kansas City to start a new chapter in their lives. We wish him the very best! You will be missed, Keenan!

June Milestones!

 We have such great people!  

Thank you - June Milestones!

Rogersville is Focusing on Results!

In May, we Focused on Results and BBQ!

Farewell Danny, Happy Retirement!

 

Thank you Danny for all the years and dedication to Imperial. We wish you the best in your retirement and we will miss a hard working employee like yourself!