Happy October Anniversary!

		Years
DAVIS, MICHAEL	Tulsa	28
SOLVEY, MICHELE	Tulsa	19
BOTTS, JOSEPH	Tulsa	17
HILL, GARY	NWA	12
STEVENS, MAXWELL	Tulsa	11
SNOW, MADELINE	Tulsa	10
AKERS, HOUSTON	OKC	10
TINNEY, TAMI	OKC	10
CASTILLO JR., CARLOS	Tulsa	10
DUTCHER, SAM	OKC	10
ANDERSON, WAYNE	OKC	7
THOMPSON, JESSICA D	KC Paris	6
WATT, JERI	TEREX	6
DUNN, CHYLSEA I	Campbells	6
GILMORE, JUSTIN L.	Russellville	5
CLANTON, JULIE A	Tulsa	4
DENNEY, ROBIN	OKC	4
ZULPO JR, GARY F	NWA	4
SVENDSEN, DREW	Tulsa	4
HURLEY II, TERRENCE	Lawton	3
GREEN, GERALD	Ft Smith	3
GRAHAM, GINA H	Tulsa	3
DICKERSON, KENNY	OKC	3
BREWSTER, EDNA	Ft Smith	3
BRIXEY, STEPHANIE A	Tulsa	3
MCBRIDE, JULIE	OKC	2
DAY, KAYLA	Tulsa	2
OLIVER, ALTON	OKC	2
WILLIAMS, KENNETH	Tulsa	2
HIGGINS, DAVID	OKC	2
ARGUMEDO HERNANDEZ, DORA	Tulsa	1
KENT, MATT	OKC	1
STEWART, WILLIAM	Russellville	1
HUNT, TYLER	Russellville	1
MEEKS, NOLAN	OKC	1

 

WCS - Catering

Angie and Melissa, 

Here is an e-mail that was sent from Whitney Manufacturing on  a recent catering that Meg and Chuck handled.  I thought you might like it for the for the “Good News”.  

Thanks,  Elaine

From: Cathy H
Sent: Thursday, September 22, 2016 9:52 AM
Subject: Excellent!!

Our buffet was excellent!  Meg and your food manager (wish I could remember his name, shucks!) were professional, helpful, knowledgeable and just darn right awesome!!  The food was great and plentiful.  We appreciate the quality and the service.  Good job and thank you!!  J

Cathy H

Whitney Manufacturing

Collaborative WCS!

Excellent team collaboration to ensure our customers issue was addressed and resolved in a timely manner!

World class service in action!

-Jeff K

 

From: Yolanda
Subject: RE: Family Dollar Dist

Thank you for your business Donny!

Yolanda

From: DONNY B

Wow…very good response from everyone.  Glad to see it.  Just so everyone will know, our third shift associates are very pleased with the service and the way everything is set up and also the large selection of items.  Very good job.  I am glad that I have a point of contact and the very quick responses I am getting.  Kayla, here is the number off the back of the little card I have.CVAC000138847.  I think going forward I wish to stay with the card and not use the fingerprint, and the reason being is that I am in Maintenance and do get grease on my hands every now and then.  Again, thanks to everyone who is helping. 

Great job.

From: Kayla

Good morning,

Donny, I have combined your balances but the scanner ID attached to your newest account is not a format I’ve seen before so I ‘d like to speak with you at your convenience and get that new market card number from you so everything runs smoothly going forward. I am thinking it is an ID associated with a fingerprint, but ideally I’d override that with a card number and then have you set a new fingerprint linked specifically to that card number.

 I see that you are a 3^rd shift manager; I will be here until at least 4:30pm today. You can always leave me a voicemail with the card number also.

Kind Regards,

Kayla

From: Daniel S

Kayla,

Would you fulfill Donny’s request of fixing his accounts and funds?

Thanks,
Daniel

From: Dean

Sorry for the misspelling of your name. Donny Brock is what I meant to type. Auto correct can be a hassle.

My apologies. 

On Sep 21, 2016, at 9:08 AM, Dean wrote:
I spoke with 365 support and was informed that all we have to do is pull up your name (which i assume is Danny Brock) in our HQ and we should see both accounts in the HQ and be able to transfer the funds. I've included Daniel and Chris in this thread to inform them of the issue. If you have any questions please don't hesitate to call or email me. 

 Thanks,
           Dean

On Sep 21, 2016, at 8:51 AM, Dean  wrote:

Good morning everyone. I will get in touch with 365 support and see what I can do to help. I did indeed change out the finger print reader last week. I do apologize for the inconvenience. I'll get back with you all as soon as I have a resolution. 

    Thanks, 

         Dean

On Sep 21, 2016, at 8:46 AM, Yolanda wrote:

We recently had the scanner changed on the account.  I will see what we need to do in regards to this problem

Thanks,

Yolanda

From: DONNY

Ms. Hayes, on my account, it got to where the machine would not read my thumb print.  Very frustrating. I opened another account using the small cards.  Can you transfer the money I had on my thumb print account over to my account with the card?  We may need to have a service tech lower the sensitivity on the scanner maybe??? 

Thank you.  

From: Yolanda

Donny,

I will be sure to get with driver on your concerns.

Thank you,

Yolanda

From: DONNY

Please have extra napkins left in your storage rooms, as when the dispenser runs out, I can restock until the driver gets here.  Tonight I had to take salt from the front breakroom to the back breakroom.  If you would leave extra condiments in both storage rooms, I can help and restock till the driver gets here.  Also if you have empty boxes, please leave them outside your storage door and I will get them picked up.  We are also having sightings of rodents and any extra food or trash left in these closets will attract them to your area.  So please help us keep them clean. 

Thank you.  

Donny L.

Future Springdale Building Site

Check out the progress of the new Imperial Building in Springdale!

WCS - Tulsa

See below regarding Carlos Castillo.

 

World Class Service!

Kenny

From: Hanewinkel, Joyce  
Subject: Keurig installation

Kenny,

I would like to compliment your installer, Carlos Castillo, he:

1.       Was very professional, respectful and knowledgeable

2.       Did a great job on the Keurig installation

3.       Left the area cleaner than he found it

4.       Came and got me and instructed me on how to use the Keurig

5.       Checked the other coffee makers and cleaned them and said he had requested new boxes for them

Carlos is a credit to your company

 

Thank you

 

Joyce Hanewinkel

Kimberly-Clark Corporation

 

WCS Tulsa - Brennan & Rico

Great Job Brennan & Rico -

Your World Class Service was seen today at Bill Knight!

It was very obvious you have a great relationship with the client and take care of their needs! 

Way to go!

Thank you Cass for always getting your Safety reports done quickly!

Cass Dixon is Mr. Safety!

 

- Terry

 

 

Thank you from Lawton

I would like to say thank you to everyone that has supported the Lawton Branch during our transition.  Thank you to our peeps here in Lawton, so blessed to work with such amazing people.  Thank you to all of our OKC peeps Alton O., Crystal S., Dale G., Dean G., Donnie, James C.,  Jason J., Jeremy W., Julia K., Mario Y., Robin, Troy S., Tami T., Tyler T., Wayne A. (I apologize if I missed anyone) for showing us in Lawton what a team (WCS) truly means!   I appreciate all of the time each and every one of you have individually taken to train and support us.   Thank you Jeff K.  for laying a positive foundation down for our Lawton Branch,  you have no idea how much that means!  Thank you also to our Tulsa Branch!  Angie and Melissa have been such a big help with EVERYTHING they are truly the heartbeat of the company!  Thank you Chris Saxton for taking care of all of our honey doo’s without even asking you to.  John J. and Kevin G.  in our IT department you are so awesome! Scott Smith, you have been a life saver!  Thank you Amy for always asking if I needed anything, you are such a sweetheart!  I am proud to be an employee of such a team-driven company!  

 

Yolanda Hayes

 

Lawton Branch

Kiamichi Electric

Eric and Rick went above and beyond on this install today. Thanks guys!

 

WCS - Matt C!

To All,

 

I am sending this to express my appreciation to Imperial for sending Matt Cannizzaro to Fort Smith to help train me in the area of scheduling routes. Also, to thank Matt for coming and doing such a great job. He not only gave his knowledge of scheduling, but also a better understanding of some processes, to myself and others here, to help us become more proficient as we move forward. I am confident I will be learning more from Matt in the future, by phone, e-mail, or hopefully in person, from time to time.

 

I believe Matt, through his attitude and actions, exhibits what World Class Service is all about.

 

Thank You Again, both Imperial and Matt,

Steve C.

 

OKC Basketball!

**Spot Light Employee** - Terry Boatman - Fort Smith

We would like to nominate Terry Boatman for Spot Light employee.

He was recently switched from a maintenance to warehouse, our warehouse looks better than it ever has, his attitude is wonderful and he has been helping with service calls on the weekends and during the day to help out when he can.

 

That is going above and beyond and providing WCS.

Thanks,

Ron

How did you first learn about Imperial?                   Transition thru a buy out

 

What is the favorite part about working for Imperial?         The people

Are you messy or organized?        Organized

If you were stuck on an island – what three things would you bring?             Bible, Family, Boat J

Three words that describe you?  Honest, Faithful, Trustworthy

What is your biggest pet peeve?                 Not taking responsibility for your actions

What kinds of hobbies/interests do you have outside of work?       Golf & Fishing

What’s one thing on your bucket list?       Taking a trip to Florida

Where is your home town?           Van Buren

What has been your best job?      I have enjoyed all the positions I have been in.

If you had to sing a Karaoke song… what one?      Jesus take the wheel

Inspiring story - One of our own's Victory! Celebrate with Jerod & Alisha!

http://www.newson6.com/story/33047595/green-country-breast-cancer-survivors-new-lease-on-life

Family Helps Oklahoma Woman Fight Breast Cancer

Posted: Sep 08, 2016 8:24 AM CDT Updated: Sep 08, 2016 9:13 AM CDT

TULSA, Oklahoma -

Breast cancer is the leading cancer for women in the United States and that diagnosis can turn your world upside down.  

I am following up on one woman's journey to encourage all of us to Race for the Cure.

We first met Alisha Sellers earlier this year, a new mom who was diagnosed with Stage 4 breast cancer.

3/10/2016 Related Story: Rustic Cuff Founder And Fans Brighten Days Of Breast Cancer Patients

"They actually didn't show me my scan because it was so bad and now they have told me they really didn't expect me to make it. The scan shows black when it's cancer and my entire body was cancer," said Alisha Sellers.
And this is Alisha now, still taking cancer meds and oral chemotherapy but she has a miraculous story to tell. Here's her scan now, all clear.
"I know some people say God's healed me and then others say you need a doctor and obviously doctors are very gifted and knowledgeable and they want the very best for us as well so a combination of the amazing people here, Dr. Keller, the nurses, everything, everyone working together... it's a miracle," said Alisha Sellers.
Alisha's doctor says her results are phenomenal.  She tolerated the medicine and put up with the side effects and she had such a strong, positive outlook.
"Attitude might not cure your cancer or make cancer get better but it helps you get through all the bumps in the road so that you can keep moving forward and that's where attitude is so important," said Dr. Alan Keller, Oncologist.
And Alisha had a lot to live for. Little Kaid, who just turned 10 months, and her husband Jerod gave her a reason to fight.
"I know I didn't just have a baby to leave him and the one thing that will get me choked up is if I start to think about the what could have happened and not only leaving my baby but leaving my husband," said Alisha Sellers.
Most likely, Alisha will be on some type of maintenance treatment indefinitely, a small price to pay for a new lease on life.

This year's Race For The Cure is set for September 24th and ONEOK Field in downtown Tulsa.

Visit the Race For The Cure webpage to register or check out LeAnne Taylor's team page on NewsOn6.com.

Welcome baby!

Zane Allen Wilcox finally made his appearance September 6 at 11:14 am  weighing 7lbs 7oz  19 ½ inches long

Mom, Dad and baby are  all doing great.