To All,
I am sending this to express my appreciation to Imperial for
sending Matt Cannizzaro to Fort Smith to help train me in the area of
scheduling routes. Also, to thank Matt for coming and doing such a great job.
He not only gave his knowledge of scheduling, but also a better understanding
of some processes, to myself and others here, to help us become more proficient
as we move forward. I am confident I will be learning more from Matt in the
future, by phone, e-mail, or hopefully in person, from time to time.
I believe
Matt, through his attitude and actions, exhibits what World Class Service is
all about.
Thank You Again, both Imperial and Matt,
Steve C.
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