Congrats Scott - Ten Years!

WCS - APRIL

I wanted to pass on that McKenzie at Finance of America says that April does a fantastic job there and that they really “love” her! 

 

Way to go April!

 

Julie Sharp | Account Manager

See below a message from Cedar Creek.

Great job team!

Kenny Kottre

 

From: Jan

Kenny,

I just wanted to write to let you know what a great job the staff is doing where Cedar Creek is concerned.

The receptionist that answers the phone is always kind and helpful.  She has our machine numbers memorized I do believe.  J  I believe her name is Stephanie.

 
The men that come out and fix our drink machine (we’ve had a lot of jams recently) have been quick to respond even after hours. 

This morning I called in since we were out of Mt. Dew (our crew worked a double last night and will work another one tonight) and they’ve already filled it back up and fixed the jam.

Please pass on our appreciation to each department.  **If you would like me to write a separate note to each department let me know.  I am happy to do so, just let me know who to address it to.

Jan

Cedar Creek

IT - WCS!!!

Kevin, just wanted to let you know how much Cory was a help to me and getting my computer going.
 

He was very professional patient and courteous to me. He treated me like A customer. He also worked after hours trying to get my computer going.

 

So thank you and your team.

Phil

WCS - David H!

Good News!!!

The driver is David Hanchett.

Begin forwarded message:

From: Kayla
Date: March 1, 2017 at 10:33:09 AM CST
Subject: TTCU

Morning all,

I just got off the phone with Ron Epley and wanted to pass along how friendly he was and the high praises he gave of the market. He said it’s been such a huge hit and they love how fresh everything is and how well we’ve kept it stocked. He seemed very impressed with us.

Thank you,

Kayla

 

 

 

 

WCS - Julie C!

Another positive client feedback from Julie Clanton’s efforts in building Imperial advocates.

From: Doug
Sent: Tuesday, February 28, 2017 1:00 PM
Subject: THANK YOU!

Good afternoon Julie.

I just wanted to take a moment to thank you for your all of your effort in “singlehandedly” providing us with a great lunch.  You did a fantastic job acting and material handler, food handler, PR professional and customer service representative.  The food was great and everyone thoroughly enjoyed it.  Thank you again for thinking of us and please thank all of the support staff at Imperial that assisted you.

Have a great day.

 

Doug

Happy March Anniversary!

EE Name	Department Desc	Years
CHARLOE, SAMMY	Tulsa	21
GORDON, KEVIN	Tulsa	19
SAXTON, CHRISTOPHER D	Tulsa	18
BORTH, MICHAEL JACK	Tulsa	15
COLE, COREY MICHAEL	Tulsa	13
CARTER, HEIDI	Catering Spgdale	11
NICHOLS, SUSAN	Georges MO	11
WYLIE, ROBERT	Russ Catering	11
HOUSTON, SCOTT DAVID	NWA	10
MCDUFFIE, NANCY CAROL	Tulsa	9
CAUTHREN, MARK	NWA	9
BOATMAN, TERRY	FT Smith	9
BREEDEN, DIANE	ANO	9
BUBBUS, PAMELA	ANO	9
ETZKORN, JOHN ROBERT	Russ	9
FOX, MICHAEL	ANO	9
HUNT, ROY STEVEN	FT Smith	9
JACKSON, SHELLEY MARIE	FT Smith	9
LUNSFORD-CAGLE, KRISTIE	Tyson Waldron	9
METCALF, AMANDA	FT Smith	9
PASSMORE, ROBERTA	Tyson Waldron	9
REEVES, DWAYNE EDWARD	FT Smith	9
REYNOLDS, DANNY G	Russ	9
ROBERTSON, ROBIN	Russ	9
SORRELS, HARLEY WAYNE	FT Smith	9
WAGNER, JOHN CARL	Russ	9
YARBROUGH, KENNETH RAY	NWA	9
YOUNG, LINDA B EDDINGS	Russ	9
DEHBI, MOHAMED	Tulsa	8
LASHA, ROBERT	Tulsa	8
METZ, LANEY	ANO	7
GUYLL, CHRISTOPHER A.	NWA	5
SURRATT, PAUL B	Tulsa	4
HANCHETT, STEVEN DAVID	Tulsa	4
TANIS, CHRISTOPHER A	Tulsa	4
ELAM, CHRISTOPHER MIC	OKC	4
BARRAGAN, ARACELI	Tulsa	4
JOHNSON, JERRY FRED	NWA	3
REDDING, SONJA LAVON	Tulsa	2
SLAUGHTER, ELAINE A	Tulsa	2
MCFARLAND, ALEX LEE	Tulsa	2
GAINES, BRENT DJUAN	Tulsa	2
FRIDLEY, DONALD WOODROW	OKC	2
HIETT, STEVEN ADAM	Tulsa	2
SIMMONS, JASMINE DEE	Tulsa	2
DRAIN, JULIA	Georges MO	1
ORTIZ, GUILLERMO OMAR	Tulsa	1
SWITCH, GABRIELA ALLENA	OKC	1
SACKETT, ISABELLA	Campbells Paris	1
MONTGOMERY, BRENNAN COLE	Tulsa	1
KEENE, BROOKE	KC Paris	1

**Spot Light Employee** OKC - Kendal Curtis

Kendal Curtis

 

 

 

 

 

 

 

 

 

 

 

 

Kendal runs one of our open market routes. He always comes to work with a very positive attitude and provides World Class Service to all of his customers. He is a wonderful asset to Imperial and we look forward to a long future with him.

 

1. What do you find most challenging at Imperial?

Waking up early

 

2. What is your favorite part about working at Imperial?

All the great managers

 

3. What is your proudest moment at Imperial?

Getting this month's spotlight employee

 

4. Are you messy or organized?

Organized

 

5. What did you want to be growing up?

NBA player

 

6. What is your hidden talent?

I spin poi

 

7. What's one thing on your bucket list?

To go to Australia

 

8. Where is your home town?

Garr Corner

 

9.Where would you like to go on a dream vacation?

Hawaii

 

10. Worst Job?

Homeland

WCS - Keenon

Good afternoon Angie!

 

I wanted to put a good word in for Keenon in the auto shop.  

I had a flat tire today, and when I brought my car into the shop he literally dropped what he was doing to put a new one on.

It was much appreciated!

 

-Kelly

 Imperial

 

Great job Catering & Food Service!

From: Michael Dry

Kind words from a catering customer.  The good stuff!

Thanks,

Michael

From: Elaine Slaughter
Sent: Monday, February 20, 2017 1:08 PM
To: 'Amy Logsdon'; 'Michael Dry'; 'Julie Clanton'
Subject: FW: Thank You!

All, Just wanted to pass along the kind words sent in by Anne from Heaven’s Babies.

Elaine Slaughter

From: Anne
To: Elaine Slaughter
Subject: RE: Thank You!

Thank YOU, Elaine and your incredible team!! Everything was wonderful and we so appreciate all your help, you guys were so helpful and generous. I just got an update from Lindsie that we did, in spite of lower attendance, come out ahead. We are so thankful for your generosity in providing the pre plated salads and coffee and all your help throughout the evening!! I am hopeful we will do it again next year and we will definitely be calling you!

I have some brochures I will get in the mail for you if you want to pass them around.

Again, thank you and Amy and Michael and Julie so much for everything!! You guys went above and beyond towards making it a very successful event!

Blessings,
Anne

---

 

 

WCS - Julie and Kenny

Good job Julie!!!

 

Kenny

From: Sneed
Sent: Wednesday, February 15, 2017 3:26 PM

 

That sounds good and it was nice meeting you too. 

Please send my regards to Julie’s boss.  Julie was a pleasure to have on-site with us.  Not only do we appreciate her bringing the Customer Appreciation Lunch, but she was very personable and easy to get along with.  She  made it so easy and everyone found it so easy to talk with her.  We hope she gets to come around more often!!

If you have questions or need additional information, please contact me. 

Thanks!

Shelta Sneed

Welcome Grandbaby Smith

Scott's 9th grandkid! 

WCS - Coffee

Here is a good one for the Team especially Carlos Castillo.  Great work!

Sent from my iPhone

Begin forwarded message:

From: Hope
Date: February 8, 2017 at 4:39:23 PM CST
To: Mike Blair
Subject: Install for Redstone Construction Services

Hi Mike!!!

First ….I want to give a BIG “THANK YOU” ( I am not yelling I am super excited J J J ) for the travel mugs for the office staff!!!!

I want to also commend you on the excellent install that was done today. The installer was timely, professional, and knowledgeable.   

I am excited  Imperial Coffee is now  a part of the RedStone Construction Services family.  I look forward to many years of partnership. J J

 

Thanks again for the wonderful service!!!!!

 

WCS - Amarillo!

I was not sure who to send this to, so if you will just make sure this KUDOS is forwarded to the correct department— also if you will copy to the Amarillo, Texas office as well!

 

“We have a wonderful Imperial Vending person by the name of Chandra who takes care of us at Amarillo High School in Amarillo!!!

 

Chandra is always prompt, on point, courteous, an all-around great person who we truly appreciate at Amarillo High.  Please commend her on a job well done, as she proves to be a great employee – providing excellent customer service.  Chandra is a wonderful asset to Imperial Vending!!

 

Our sincere thanks to Chandra for all she does, as she provides our coffee needs to our entire campus!”

 

Thank you!!!

 

Sheryl Sooter

WCS - Tulsa

Great job OKC and Stillwater!

Ang & Melissa,


I would like to recognize and thank Charles Kennedy, Gerald McCauley, Pat Webster & Kaley Wilson for their hard work in this project for the OSU Stillwater Campus. 

They had been asked to remerchandise and implement the Choose Orange products in the snack machines we service throughout the campus. 

“Thank You” to Charles Kennedy for coordinating the planogram layout for each snack machine and organizing the remerchandise crew. 

“Thank You” to Pat Webster and Kaley Wilson in their effort from driving to Stillwater, implementing the changes through the cold, icy weather and long work hours from sun-up to sun-down, and driving back to Oklahoma City. 

“Thank You” also goes to Julia Lee in her part for ordering these items needed for the changes in short time.

All of you are responsible for this “great feedback across campus at all levels” at OSU Stillwater. It is this reaction that we work for. I ask that we continue to keep up this great work and continue to provide the World Class Service for all of our customers.


Below is the email copied to me from Patty of OSU…

From: Patty


Hi Julie,


I am receiving great feedback across campus at all levels regarding the Choose Orange items.

Thanks so much for going over and beyond the ‘five’ required items!

Patty

Great Job Catering

All, Just wanted pass along the nice comments from Tulsa Rig!

 

Elaine

From: Donna
Subject: RE: On Site Cookout

Good Morning Elaine,

We really enjoyed the cookout.  Everyone liked the food thought the burgers were great.   We had only positive feedback.  We don’t do events often but will definitely keep you on our list.  Your people were so friendly and accommodating and easy to work with. We enjoyed having them here.  You have a great day.

 
Donna

 

Thank you

WCS - NWA

Great Feedback from our NWA customer:

 

That is GREAT!!!  ...

 

Dwayne gets the credit for making it look good!

 

We appreciate you!

 

Margaret

Imperial

 

On Feb 3, 2017, at 9:30 AM, Cindy F at Sdale wrote:

Oh my goodness!

Everyone is raving about the coffee!  They love it!

And the service with Chris is amazing!

But I think our favorite part is the cute cart!!

Cindy

Welcome Baby

Congrats on another Solvey Grandbaby -

Autumn Rose