HAPPY OCTOBER ANNIV!

DAVIS, MICHAEL JAMES	TULSA	29
SOLVEY, MICHELE	TULSA	20
BOTTS, JOSEPH	TULSA	18
HILL, GARY	NWA	13
STEVENS, MAXWELL	TULSA	12
AKERS, HOUSTON	OKC	11
TINNEY, TAMI	OKC	11
CASTILLO JR., CARLOS	TULSA	11
DUTCHER, SAM	OKC	11
DUNN, CHYLSEA I	Campbells Paris TX	7
GILMORE, JUSTIN L.	RUSSELLVILLE	6
CLANTON, JULIE A	TULSA	5
DENNEY, ROBIN	OKC	5
SVENDSEN, ANDREW C	TULSA	5
HURLEY II, TERRENCE VAUGHN	LAWTON	4
GREEN, GERALD HOWARD	FT SMITH	4
GRAHAM, GINA H	TULSA	4
BREWSTER, EDNA ELAINE	FT SMITH	4
BRIXEY, STEPHANIE A	TULSA	4
MCBRIDE, JULIE ELIZABETH	OKC	3
DAY, KAYLA MARIE	TULSA	3
OLIVER, ALTON LATRELL	OKC	3
WILLIAMS, KENNETH JOE	TULSA	3
HIGGINS, DAVID JOE	OKC	3
ARGUMEDO HERNANDEZ, DORA ELIDA	TULSA	2
STEWART, WILLIAM DONALD	RUSSELLVILLE	2
CLARK, GABRIEL NORMAN	TULSA	1
WILSON, KEANDRE J	TULSA	1
ACEVES, JUAN ANTONIO	OKC	1
MEEKS, CORY CHANDLER	TULSA	1
WILCOX, CHARLES BRANDON	FT SMITH	1
LOPEZ, MICAELA	TULSA	1
STEELE, JEANIA	Tyson CV AR	1

WCS - Our Tech Teams Serving Together!

WCS - Donnie & Ken & Kurt!

I wanted to give a shout out to Donnie in OKC, I had a pretty important customer call with a machine that had went down on them last night. I went out and tried to fix it this am due to tech’s being booked for the day. Shell daily stop really needed that machine back up and running that day due to the amount of customers that run in and out for his coffee. Me and Donnie got a machine from the warehouse tested and ready to go to get them back up and running before the morning rush tomorrow. We loaded the machine up and headed out there to install during what normally would be our lunch break. Michael the contact could not have been happier as he was brewing coffee on a unit from his house. He was grateful and was very pleased with how me and Donnie worked as a team to have a machine for him that day.

Also, Ken Solvey found me the same unit needed for this account same day and is shipping to me tomorrow.  Overall great team work today!!!!

Kurt Merino

Springdale Cook Out with Paul

Congrats Chase!

Chase is a Daddy!

WCS Robert!

Another shout out to Robert Warren!!!!!!!!!!!!!!!!!

From: Jay
Sent: Sunday, September 17, 2017 11:35 AM
To: Julie Clanton
Subject: Macys Vending

Julie

This weekend I stopped in to visited the Tulsa site Saturday and Sunday. Not sure who the rout driver is for weekends but they are doing an excellent job! Please pass along to the team keep up the good work.

 
Jay

Congrats OKC - Daniel!

Congratulations Daniel Smith

09/15/2017

Please join us in welcoming Daniel to his new role with Imperial as Assistant Manager. Daniel has done an exceptional job performing his duties and interacting with his customers and peers since assuming route 329 in February of this year.

Daniel’s goal is to interact daily with route personnel and our route management and customer care team. Daniel will be instrumental in reoccurring training, evaluating locations and assets as well as working closely with route management to communicate current training policies, implementing new processes and or products just to name a few....

Daniel brings a positive attitude to Imperial every day and conducts himself in accordance with Imperial’s Core Values. Please congratulate Daniel when you see him inside our office or in our customer’s facilities.

 

World Class Service!

Jeff Kottre

Tulsa Cook Out with Paul

Thank you to all who helped make this a great day!

Congrats to the Winners of Paul's Bag Toss Challenge!

Please collect your prize $ from the front office!

Winners:
Jacqueline Thomas
Cathy Ludlow
Josh Wells (double winner)
Mary Brooker
Sonia Gonzalez
Jesse Bielman
Janneth Barragan
Araceli Gonzalez
Carmen Carolona
Araceli Barragan
Nathan Mukes
Micaela Lopez
Shaquille Mukes
Wayne Ford
Malachi Coleman
John Slaughter
Chris Winfield
Troy Fortner
Nancy McDuffie
Chris Tanis
Jon Petitti
Samantha Clementich
LaMarian Mack
Eric Allen
Larry Belcher

Kenneth Williams WCS - OKC

Kenneth Williams WCS

Diane called from Little Axe complimenting the driver Kenny regarding his kindness to a long time employee whose husband had passed  from cancer.

 

He gave her some kind words and may have bought her something to eat.

 

Diane just wanted to let some one know about how she felt and the driver being a blessing to someone.

 

WCS

From: John Slaughter [mailto:jslaughter@imperialco.com]
Sent: Monday, September 11, 2017 2:31 PM
To: Angela McAfee
Cc: Scott Smith; John Steele
Subject: FW: Allen & Joe

 

“WCS”….I also appreciate Scott helping with this new machine.

 

From: Scott Smith [mailto:ssmith@imperialco.com]
Sent: Monday, September 11, 2017 1:17 PM
To: 'John Steele'; 'John Slaughter'
Subject: Allen & Joe

 

Allen and Joe set up the machine at Greyhound this morning and I appreciate their expertise that was needed in setting up the machine. It did take a call to tech support but once there was an understanding about setting up a machine without a coin mech plus an issue with the cared reader  the task was completed. I appreciate the positive attitude that was presented by both of them.

Scott

 

CONGRATS BABY CRUZ!

WHAT A CUTIE!

WCS - Ed, Robin, Tim & Bud!

Mike,

Thanks for this info and everything you do to help us all out!

I want to give a HUGE thanks to Ed, Robin, Tim, and Bud for their teamwork. I know it’s a long drive to Amarillo for everyone, but you guys are always positive and productive. I know I don’t say thanks enough.. SO THANKS!

We are so proud to be part of a winning team!!

 

Thanks

Chad Farrar

Good Luck And Best Wishes to Robin R!

Thank you Robin for all the wonderful years of service and dedication! 
You will be greatly missed!

 

 

 

 

Welcome Baby!

Welcome to the newest Imperial babe -
What a cutie!

Happy September Anniversary!

SKIBA, JAMES Tulsa 21 MURRAY, MARILYN Tulsa 20 STEELE, JOHN S Tulsa 15 SHUMATE, TROY OKC  14 KAHL, JERRY NWA 13 MCMINN, BEVERLY NWA 13 MCMINN, DANNY NWA 13 GUERRA, NIXON Tulsa 12 CASTRO, RAUL Tulsa 11 BENITEZ, FRANCISCA Tulsa 11 KING, LEAMON Lawton 10 BYRUM, CONNIE Russellville 9 MARSH, LADONNA G. Ft Smith 6 QUIROGA, HUMBERTO Tulsa 6 LEICHNER, CHASE NWA 6 CLANTON, BEN Tulsa 5 CASTELLANOS, MARIA Tulsa 5 MCCAULEY, GERALD Stillwater 5 COYER, WAYNE Mt Home 4 HENRY, GERALD Tulsa 4 FINLEY, QUINTON OKC 4 BROWN, TAYLOR Ft Smith 4 ANDERSON, SYLVESTER OKC 3 NEWTON, SHARON Goodyear OK 3 CHATMAN, COREY D Tulsa 3 ROBERTSON, STEPHEN B OKC 2 HAMILTON, LACEY Tyson Wal AR 2 DUTY, KEITH Tulsa 2 SIRES, JAROD Stillwater 2 COLLIN JR., TJ Tulsa 2 MARTINEZ JR, RICHARD Tulsa 2 FLETCHER, COLTON OKC 2 YARBROUGH, MARK Russellville 2 MOSS, DEBRA NWA 1 WILSON, TIM OKC 1 MAESTRI, CHERYL Ft Smith 1 BARKER, TERRY S NWA 1 SMITH, ADRIAN L Tulsa 1 DEBRUCQUE, STEPHANI Tulsa 1 JOHNSON, TRACY KC Paris TX 1

WCS - Tulsa

Hello Mike, I’m Ashish, with route 144, in Pryor. I just wanted to say how grateful I am of David my technician out there. Today I had an issue with a snack machine not wanting to open and it had a broken piece as well so I called it in and texted David asking him if he could call me after he fixed it so I could fill the machine. David was able to resolve the issue within half an hour and also kept great communication with me the whole time. Because of that, I was able to fill the machine up shortly after and not carry it over to the next day. He is an awesome technician and he’s always checking on the drivers out here. It makes my day so much easier because I can always count on him whenever I need a machine fixed or looked at. Just wanted to let you know!

 

Thank you Ashish for taking time to tell me about David helping you out today. It's great to know that our technician are working together with our route personnel to better serve our customers.  I'm big on communication. 

 

Thanks for keeping in touch with us and keep up the good work! 

 

Thanks again!

Mike

 

OKC Fantasy League of their own!

WCS - Steve!

Just wanted to let you know what a pleasure it is to work with Steve Clark.  He had all of my food samples for Jamatt in Poteau ready to go in new coolers along with condiments in a tray---everything quick and professional

 

And the best news is we got the account!

WCS! OKC

I got a call from Angela today from Putnam City Original High School.

When I answered the phone saying my “vending operation of the year” greeting, she replied back “Yes! Ya’ll really are the vending operation of the year! I agree with that!”

She also gave praise to Mr. Powers (RC). She said that he was always so helpful with her. She was going to be calling him soon to do a fundraiser.

It’s always great when you get those good phone calls in your hectic day! J

 

Thanks

Crystal