Monday, December 19, 2016

WCS - Tulsa


Great work Ben. Thanks for sharing.

 Julie McBride | Director of Customer Care

 
From: Ben Clanton  

J and J,

I thought you both would want to see this.

In a business where we usually only hear the bad, it’s always refreshing to year the good.

 Thanks, Ben

 From: Kokemuller, Tanner
Subject: RE: Holiday Schedule- side note

 On a side note Ben, I would like to thank Imperial for all their hard work and dedication to us this year.  Getting everything in place seemed like a mountain of paper work and one fire after another, but it appears all worth it in the long run.  The level of customer service and response to any issue no matter how small has been above phenomenal.  The amount of positive feedback has been incredible.

 Please feel free to forward this to everyone that’s helped us with the market, coffee, vending, catering, serving, and even your supervisors.  We here at Siemens truly appreciate the partnership we made this year.

 Mit freundlichen Grüßen
Tanner Kokemuller

Great Job Catering! What a Season!


This is an awesome pic!
Michael

Friday, December 16, 2016

**Spot Light Employee** Robert Day - Lawton



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
What advice do you have for prospective Imperial candidates?
 
Have a good attitude.  Don’t be afraid to work and don’t be a clock watcher.
 
Are you messy or organized?
 
I believe in being well-organized.
               
If you could meet anyone in the world (dead or alive) who would it be, and why?
 
Wyatt Earp.  I am fascinated with the old west.  I think that would’ve been an exciting era to live in.
 
Tell us something about yourself that would surprise us.
 
To avoid being drafted, I joined the Army at age 17;  then served for over 22 years.
 
What did you want to be growing up?
 
Since I was 16-years-old I dreamed of owning and working at my own bakery shop.
 
What kinds of hobbies and interests do you have outside of work?
 
I enjoy coin hunting and walking with my dogs.
 
Where is your home town?
 
I was born in Winnebago, MN.  But spent my whole childhood in Minneapolis, MN.
 
Where would you like to go on a dream vacation?
 
I dream of taking an Alaskan Cruise.
 
What has been your best job?
 
I enjoyed working as a cook in a daycare center.
 
If you had to sing a Karaoke song…what would it be?
 
Tequila.  There is only one word “Tequila” spoken throughout the song.
 
 
 
 
 
 

Tuesday, December 13, 2016

WCS - Carlos

Johnny,

Once again, I get to give a Gold Star to one of your service technicians, Carlos - he installed the 2 water systems yesterday.  He is a pleasure to work with.  Courteous, respectful, professional, knowledgeable, and went the extra mile to get these machines set up for me.

Just wanted you to know… please pass this on to his supervisor, HR, or anyone that needs to know about his performance.


Thank you

Thea
Honeywell

Monday, December 12, 2016

Thank you Tulsa Team

Good morning team! 

I wanted to thank everyone involved in the Imperial Showcase.  Your time and effort leading up to and during this event was very much appreciated. 

I feel this event went very well, and I am confident it will result in new business.

Thank you again, and have a great day!

Sincerely,


Kelly Gile

Thursday, December 8, 2016

Great Party - Great Year - Thank you everyone!





 

**Spot Light Employee** - OKC - Tim Empson

Tim Empson is one of Oklahoma city's coffee delivery drivers.
We were lucky enough to have Tim transfer to our branch from Tulsa over a year ago, our customers are the lucky recipients of his superior service and customer service skills!

 
 
 
 
 
 
 
 
 
How did you first learn about Imperial?

Through acquisition

 

If you could switch your job with anyone else within Imperial, whose job would you want?

Just mine

 

What are 3 words to describe Imperial?

Employee friendly, up to date technology, and efficient

 

What is your favorite part about working for Imperial?

The people

 

What is your proudest moment at Imperial?

Winning the Twinning's Tea contest

 

Are you messy or organized?

Organized

 

If you were stuck on an island, what 3 things would you bring?

Knife, rope, and flint

 

Motto or personal mantra?

Just Do It!

 

Tell us something about yourself that would surprise us?

Ex United States Marine

 

3 words that describe you?

Honest, hardworking, loyal

 

What is your biggest pet peeve?

Whistling

 

What is your hidden talent?

Very accurate at throwing footballs and baseballs

 

What kind of hobbies and interests so you have outside of work?

Love to play sports

 

What's one thing you can't live without?

Mountain Dew

 

Where is your home town?

South Haven, MI.

 

What has been your best job?

USMC

 

Worst job?

Working in a salvage yard as a kid

 

WCS - OKC - Doug

Great job Douglas Davis Jr. great service is what we strive for everyday at every account WCS! 

 
Thanks, 

Tyler Tesch


From: Tim Wilson
Subject: National Cowboy Museum

I know we mention a lot of what is overlooked or done incorrect. I’d like to give equal time to the ones that do well.

 

I took a change bag to the customer and they said things have gone very well over the past year that the current driver has had the route. The machine looked very good and was fully stocked. With all around good reports from the customer I felt confident enough to bring up pricing  and the increase was accepted with no hesitation.

 

That is a great reminder that ‘service sells’.  Tyler, please let this driver know their work is appreciated.

 

Thank you.

 

Tim Wilson | Account Manager


 

Monday, December 5, 2016

World Class Service - Robert Warren



From: Jay Jordan
Sent: Sunday, December 04, 2016 8:45 AM

Subject: macy's

 

Julie

Please pass along to the team your rout driver has been doing a great job.

 

« Jay Jordan | Director of Maintenance & Engineering  | Macy's Logistics & Operations OK - D2C

Thursday, December 1, 2016

HAPPY DEC ANNIVERSARY

Years
DICKERSON, TIMOTHY LEVON OKC 13
LOGSDON, AMY TULSA 12
DAY, ROBERT LAWTON 9
BROOKER, MARY TULSA 8
CLEMENTICH, SAMANTHA TULSA 7
MOTLEY, MARGARET LYNNE RUSSELLVILLE 7
FISSEL, JAMES CODY TULSA 6
JOHNSTON, COLIN TULSA 5
HAWS JR., NOAH HAROLD TULSA 5
KUEHN, LAWRENCE JEROME OKC 3
THOMAS, MICHAEL LEE NWA  2
NUNEZ, MARIA TULSA 2
GARCIA, NAYELY TULSA 2
DUNN, MARK ANDREW TULSA 2
PENDERGRASS, BRANDIE MARIE TULSA 2
STARR, PATRICIA DEINIA TULSA CAFÉ 2
JENKINS, JOANNA L RUSSELLVILLE 2
FIELD, FRANK LEE TULSA 1
FARRAR, TOBY ALLEN AMARILLO 1
HUNT, MATTHEW DAVID TULSA 1
REDD, ANDRAE DEWAYNE TULSA 1
FOWLER, JEFFREY M NWA  1
WHELAN, LANCE MITTCHEL OKC 1
EDDINGS, HALEY ANN RUSSELLVILLE 1
BRUCKERHOFF, JUSTIN LEE TULSA 1
ODOM, AUSTIN TAYLOR TULSA 1
TEJEDA, OCTAVIO TULSA 1

Happy Ten Years to Maria & Eugenia!