WCS! Great job Team!

All,

Please see the kind note sent from Honeywell regarding our Imperial team.  If you could please forward to all your team members to let them know how much they are appreciated that would be great!

 

Please let me know if you should have any questions.

Elaine

 

From: Lance Whorton
Sent: Thursday, January 18, 2018 8:36 AM
To: Elaine
Subject: FW: Honeywell/Imperial Relationship

Lance,

 

We are coming to the final stretch of completing our new office space at 71^st/Lewis location for the Callidus and Russell Teams.  It has been a challenging experience with the new build out, however, I must say that my experience with the Imperial Team surpassed all my expectations of quality, experience,  communication, and professionalism just to name a few behaviors.

·         April -  what a wonderful route person.  Everyone loves her.  When we were going to change the type of coffee services, my only requirement was that April continue to service our account.  She is one of many of your greatest assets!

·         The presentation of Elaine, Mike and Skip during our evaluation process, was one of the best presentations I have encountered in a long time.  I was already a fan of Imperial, but the “dream team”  WOWED the Russell folks. 

·         The Design Team and Installation team worked with all our challenges, delays, problems and are still working to get this project to completion.  Please note, it is not any delay on the Imperial Team, it is the contractor delays.  I do believe Imperial was on a “holding pattern” just waiting for the time they could install.  They worked around our schedule and was greatly appreciated by all

·         The “GO LIVE” Team that were here today, and will be here January 3^rd, answered all the questions and I think the training went well.  We have a way to go to completion, but only because of the holiday vacation schedule of our employees, again, not a delay on your side.

·         The ongoing communication between Elaine, Mike and I was greatly appreciated with all the schedule changes

 

You have a dynamic team! 

In closing,  have a Merry Christmas

Thea

Honeywell