Lance,
I wanted to drop you a quick note about LaRon, the
driver that supports our market. While he is always very outgoing,
positive and keeps us well stocked; I continue to receive feedback
from my front line associates about how friendly he is and well liked. He
has already become part of our family.
In addition, I was just made aware of an incident by one of
my clients. Earlier this week she was walking in our building when she
fell in the parking lot. She said she jumped up and looked around (trying
not to be too embarrassed) and LaRon was the only one to have seen her fall. He
stopped what he was doing to help her in and then helped her clean up (she had
cut her hand and elbow) without saying a word to anyone, my client really
appreciated his discretion
I think the market has been a big success (the food has been
well received) but I also believe people like LaRon have pushed the experience
from good to great…..
Thanks for your time,
Joe
Site Director, Tulsa | Alorica |
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